Privacy Policy - LoanRadar

LoanRadar Personal Loan Recommendation App

This Privacy Policy is an important part of the developer NITI TECHNOLOGY LLP's commitment to user data protection and applies to all users of LoanRadar personal loan services. We explain how we collect, use, protect and keep your personal information confidential, and ensure that this data is strictly protected throughout the service process.

This policy lists the security measures and compliance practices taken by LoanRadar when handling user personal information, and is intended to give you more peace of mind when using this app. By using LoanRadar, you indicate that you have read and agreed to the contents of this privacy policy.

Introduction

Thank you for choosing LoanRadar (hereinafter referred to as "this application"). We attach great importance to your privacy and promise to strictly protect the personal information you submit. The data you provide during the use of this application will be collected, used and processed in accordance with this privacy policy, aiming to provide you with a safe, compliant and transparent service experience.

This privacy policy is a legally binding agreement between you and LoanRadar, which will take effect from the date you start using our services. This policy will detail how LoanRadar manages the personal information of platform users (hereinafter referred to as "users"), including the collection, use, sharing, transmission, storage and deletion of information.

We always adhere to the principle of information protection first and are committed to achieving the unity of compliance, security and user's right to know in the process of data processing. This policy also reflects our responsibility and commitment to protecting user data privacy.

Statement of cooperative financial institutions

In order to provide users with compliant, safe and reliable financial services, LoanRadar has established a cooperative relationship with non-banking financial companies (NBFCs) recognized by the Indian government. All loan products recommended by the platform are provided by institutions with legal financial licenses.

Currently, the main cooperative financial institutions of LoanRadar are:

Company name: D O S Lease & Finance Pvt. Ltd.
Registered address: House No - 1, Back Portion - 3rd Floor, Pocket No - 15A, Sector - 24, Rohini - North West, New Delhi 110085
Corporate Identification Number (CIN): U65910DL1993PTC052192
NBFC license number: B-14.01748
Official website: https://www.doslease.co/

The information and credit authorization data filled in by users during the use of this application may be shared with the licensed financial institution according to the user's wishes and operation path to complete the loan recommendation, evaluation and service process. LoanRadar does not provide loan services, but only serves as an information matching and recommendation platform to ensure that all partners operate in compliance with the law.

Information Collection Instructions

I. Personally Identifiable Information

We refer to "personally identifiable information" including, but not limited to: name, password, age, marital status, gender, mailing address, email address, telephone number, mobile phone number, income level, occupational information, financial status, credit record, and image information. According to the definition of relevant laws (such as the Data Privacy Act of 2012), this information is considered protected personal information or sensitive information.

When you use the LoanRadar service, such as registering an account or submitting a loan application, the system may prompt you to fill in the above information. This information may be collected through a variety of methods such as websites, mobile applications, POS devices, or written forms.

In addition, when you paste content during the filling process, we may access clipboard data so that you can complete the operation quickly.

II. Mobile device data and permission requests

In addition to basic identity information, LoanRadar may also collect device information, operation logs, page browsing behavior, device location information, etc. generated during your use of mobile applications to improve service security and stability.

After obtaining your consent, the application may request to enable the following permissions: Album/photo access permissions (for identity authentication). You can freely modify or revoke permissions in the phone system settings, but closing some permissions may affect the functional integrity or service quality.

III. Device information

The device information we collect includes but is not limited to device model, operating system, system language, GAID, etc. The purposes are as follows:

Ad attribution: Optimize ad recommendations based on GAIDS to help users match more accurate products
Compatibility detection: ensure that the application can run normally on different devices
Anti-fraud detection: identify whether the device has abnormal operating behavior
System optimization: adjust the interface fluency according to device performance
Problem diagnosis: assist customer service to locate and solve user technical problems

IV. Mobile phone number and emergency contact

LoanRadar needs to use your mobile phone number for:

Unique identity and account binding
Send you notifications and verification information
Prevent malicious registration and account impersonation

In addition, you can select two emergency contacts (only collect the contact information you actively select, using the method officially recommended by Google) to improve the security of identity verification. We will not access the entire address book, but obtain the name, contact information, and relationship of the contact you choose to upload. The collected information will be encrypted and uploaded to https://tecoin.hocmachineme.com/ for storage, and the platform will protect the user's data security.

V. Cookies and Similar Technology Description

In order to enhance user experience and optimize our services, the LoanRadar application and its associated websites may use cookies or other similar tracking technologies (such as local storage, pixel tags, device identifiers, etc.).

Cookies are small text files stored on your device that help us:

Remember your login status and preferences
Understand your usage habits of features or content
Analyze user behavior, improve product design and interaction processes
Personalized push marketing content and notifications

The cookies we use are divided into the following categories:

Necessary cookies: used to maintain core functions, such as login verification and security protection, and cannot be turned off.
Performance cookies: help us understand which features are used most in order to optimize performance.
Functional cookies: used to remember your language settings or browsing preferences.
Advertising and analytical cookies: used to display ads that are more in line with your interests, or to track conversions (enabled only after your authorization).

If you do not want to accept cookies, you can disable or clear the relevant data through the browser or device settings, but please note that this may affect the normal use of some features.

Instructions for the use of personal identification information

In order to provide you with a more efficient, smooth and personalized service experience, LoanRadar will collect and use your relevant personal information in accordance with the service agreement between you and us. The information collected through the mobile application may be used for the following purposes:

Qualification assessment: assess whether you meet the service and product requirements we provide based on the data you provide, including credit assessment, credit scoring, automated loan processing and repayment management.
Account establishment: used to create and initialize your LoanRadar user account.
Function activation: used to activate or improve the core functions in the mobile application and improve the user experience.
Identity verification: verify your personal identification information to ensure the authenticity and integrity of the information.
Risk prevention and control: identify and prevent fraud, money laundering and other illegal uses.
Service notification: push product updates, feature announcements, marketing activities or discount information about LoanRadar to you with your authorization. We will not use the information for third-party marketing purposes without your explicit consent.
Customer service: used to handle your questions, provide technical support or resolve related service requests.
Data analysis: Data analysis and user profiling help us better understand your preferences and behavior patterns so as to optimize service content and product design.

We are always committed to using your personal information within a legal and reasonable scope and strictly abide by the privacy policy to ensure the confidentiality and security of your data.

Storage and security of personally identifiable information

The personally identifiable information you submit during the use of LoanRadar will be securely stored in a database controlled by us. We have taken reasonable and industry-standard multiple security measures to protect your data from unauthorized access, use or disclosure. These protection measures include but are not limited to physical security protection, device access control, software defense mechanisms and high-standard encryption technology.

To further ensure the security of your data, we recommend that you keep the LoanRadar application up to date so that you can obtain system updates and security optimizations in a timely manner. We will continue to work hard to improve security technology to protect your information.

Retention period of personal identification information

LoanRadar will retain your personal identification information for a reasonable period of time based on operational needs and applicable laws. The main purposes of our retention of information include:

Storing information for a reasonable period of time required to provide services;
Complying with relevant requirements of laws, regulations or business compliance;
Retaining necessary information for establishing, exercising or defending legal rights;
Complying with the minimum period of information retention required by the regulations applicable to LoanRadar.

In the event that a user actively requests account deletion, we will conduct an account status review and confirm that the following conditions have been met before the deletion operation can be performed:

The user has no outstanding loans on the platform;
The user account has no compliance, fraud or legal dispute risks;
There is no conflict with regulatory compliance.

If the above conditions are met and the law no longer requires the retention of the data, we will completely delete, anonymize or de-identify the relevant personal information. If the data cannot be deleted immediately, we will store it in isolation and prohibit its further processing until it can be safely deleted. We are always committed to protecting your data security and privacy rights.

Data Deletion Support Instructions

We attach great importance to the user's right to control personal information. LoanRadar provides convenient data deletion support to ensure that you can safely cancel your account and delete related data when needed.

Users can apply for account deletion in the following two ways:

Apply in the app: Log in to the LoanRadar App, go to the "Personal Center" > "Delete Account" function module, and submit the cancellation application according to the instructions.
Online link application: You can also fill in the relevant information and submit the application through the official data deletion link. https://loanradarfin.com/LoanRadarDelete/

All deletion applications will enter the account qualification review process for two working days. The review content includes but is not limited to: verifying whether there are outstanding loans, whether any fraud or compliance investigation is involved, etc.

Once the review is passed, the system will actively remind you to make the final confirmation. Please be sure to confirm the deletion operation in the app. Once confirmed: We will execute the deletion operation immediately; The deletion scope includes all identifiable content such as your registration information, account data, loan records, etc. on the server; The deletion process is irreversible and the data cannot be restored.

If you have any questions or need assistance during the operation, please contact us through the official customer service channel in the app. We will wholeheartedly provide you with support to ensure your data security and legal rights.

Information Disclosure and Transfer

LoanRadar is committed to protecting user privacy. Unless otherwise expressly provided in this Privacy Policy or the "Authorization and Consent" signed by the user, we will not disclose your personally identifiable information to third parties without the user's consent.

With your authorization, we may share necessary information with partner institutions to provide relevant service support. This includes but is not limited to: government regulatory authorities and partner merchants. In addition, we work with D O S Lease & Finance Pvt. Ltd., a partner financial institution with an NBFC license, to provide users with formal and compliant financial service products, involving necessary data verification and loan disbursement processes.

We may also work with third-party data attribution and analysis platforms to optimize service experience or advertising effectiveness. In this process, LoanRadar may de-identify or anonymize user data and use it for statistical analysis or product optimization. Please rest assured that such data will not be used to identify you personally under any circumstances.

If required by law, court rulings, administrative orders or regulatory obligations, we may also disclose your information in accordance with the law. When major events such as corporate mergers, asset transfers or reorganizations occur, we will complete the relevant data transfer based on your consent in accordance with the law.

Minors' Information Protection

LoanRadar will not actively collect personal identification information from users under the age of 18. If you are a minor, please do not use this application or provide any personal information without the consent of your guardian. We encourage parents to pay attention to their children's online behavior. If you find any related concerns, please contact us in time and we will actively cooperate to deal with it.

User Data Rights

According to relevant data protection laws and regulations, you have the following rights:

Right to know: understand how we collect and process your data;
Right to access: request access to the personal information you submitted;
Right to correct: request modification when the information is found to be incorrect;
Right to delete: apply to delete part or all of the information under the conditions;
Right to refuse processing: have the right to refuse the collection or use of certain data;
Right to block data: request to stop processing your data in the case of illegal collection or unauthorized collection;
Right to complain: if you believe that we have violated privacy regulations, you have the right to complain to the relevant regulatory authorities.

Please note that if certain requests involve the privacy of others, are technically difficult to implement, or conflict with the public interest, we have the right to reasonably refuse them in compliance with regulations.

Privacy Policy Changes

We reserve the right to update this Privacy Policy at any time. If there are major policy changes, we will post a notice of the change in a prominent position within the application and, if necessary, notify you through the contact information you have reserved. It is recommended that you review this Privacy Policy regularly to understand our latest practices in information collection, use and protection. If you continue to use LoanRadar after the policy is updated, you agree and accept the updated privacy terms.

Contact Us

If you have any questions, comments or requests about this Privacy Policy, or wish to exercise your data privacy rights (such as access, correction, deletion of your personal information, etc.), please contact us in the following ways:

Customer Service Email: cs@nititechnologyllp.com
Company: NITI TECHNOLOGY LLP
Company Address: HOUSE No, B 1/119 NEW ASHOK NAGAR DELHI, Delhi, India - 110096

We will respond within a reasonable period of time after receiving your request, usually not more than 5 working days. Thank you for your understanding and support of LoanRadar's privacy protection work.